Bpo interview questions and answers pdf
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Bpo non-voice interview questions and answers for freshers!
Top 50+ BPO Interview Questions and Answers
Business Process Outsourcing (BPO) plays a pivotal role in enabling organizations to streamline operations, enhance efficiency, and focus on core competencies.
Bpo interview questions with answers
The BPO industry is a major player in global business, offering solutions in customer service, technical support, sales, and more. Companies rely on BPO services to improve efficiency and focus on core operations.
Excelling in a BPO interview requires familiarity with industry-specific questions, a solid understanding of the role, and the ability to demonstrate your strengths in customer service, problem-solving, and adaptability.
List of 55 BPO Interview Questions with Answers
01.
What do you know about the BPO industry?
BPO stands for Business Process Outsourcing. It involves contracting specific business functions or processes to third-party service providers. The BPO industry is divided into two main categories:
- Front-office BPO: Customer-related services such as marketing, sales, and customer support.
- Back-office BPO: Internal business functions s
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